We’re sorry, an error has occurred when uploadin design

Hello,

I’m getting error when uploading design in seller dashboard, I just tried to contact spreadshirt on (Contact | Spreadshop) the page not working. How to reach them? Thank you before for the informations.

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I get the same issue with everything. I even tried uploading a design I had previously uploaded with no problem and got the same error message. Very annoying.

I am having the same problem. error message when uploading a new product. pls help.

Hi @miravin

I’ve checked uploading of designs and everything appears to functional as expected from our side.

There are minimul requirments for uploading a design;

  • Smallest side must be at least 1000 px (was 100px)
  • Minimal design resolution is 2 Megapixels (was 0.1 MP)
  • Narrowest aspect ratio is 1/40 (where 1/1 is a square)

Can you try again with an image that meets the above requirments and provide the specific error you receive if it doesn’t upload

Thanks!