Spreadshop Items Not Arriving

Hi There!

I recently finished my spreadshop site and merch for my youtube channel, I ordered through my spreadshp website my own merch to get a preview of what I will look like and get some promotional photos, it said it was meant to turn up anywhere from Nov 30th - Dec 3rd and only my poster has turned up.

Thanks

Im sure dropping the order number will help :wink:

Yes sorry, here are the two orders Ids
Order ID: 18516077
Order ID: 18516077

Hi there,

According to UPS Tracking of the poster, the order was delivered on November 30th.
The other half of the order (the mug and the hoodie) was sent today and can be tracked here.

You must have also received an e-mail about delays on December 4th. We’re super sorry about these delays. Especially production of the mugs took longer than usual. Please know that this is related to the sheer amount of orders we received the last two weeks but that usually production times are max 48 hours. Currently it can take much longer. So very sorry about that!