You really need to fix the quality of your prints. I opened a Spreadshirt shop for few months ago and I test ordered a hoodie, two t-shirts, two mouse pads, and some stickers. The hoodies print is very hard and patchy, the two t-shirts have been washed only few times in gentle machine wash 40°C and the print is already starting to wear off. One of the mouse pads have a scratch, probably under the print on the black bottom part. It’s really visible when light comes on it.
I have a t-shirt I ordered back in 2016, it’s print is so smooth and it’s still like new even if it has been washed over 100 times.
What has happened to your quality? The quality is the most important thing for a customer.