So, I made a shop some years ago, and had dozens of shirts set up, and then ended up getting sidetracked with…life.
So nowI have my life together again and thought I’d check out my Spreadshop, and I almost didn’t recognize it. But I looked around, and realized I couldn’t find the Product Creation Tool on here anywhere!
I subsequently found out it was removed at some point, along with ALL of my created shirts, with no email about it having reached me.
So I realize that it is required to create your own content for shirts you intend to sell, but then why is it that random strangers to the site can still use the creation tool, while regular sellers are stuck in DIY mode? You would think it would be just the opposite: that you would WANT to provide sellers with the tools to make making shirts and other products more easily. Because while I myself am familiar with graphics creation software, not everyone is, and that truly limits content creation. Or was that the idea? I guess what I wanted to know was why this change was made: that customers can use the tool but not sellers?
And while I’m at it, why was my content all wiped out with no notice?
Phew, the answer depends on when you have left our service.
In 2017 we have developed a new Shopsystem. Migration of all Designer Shops to SpreadShop
That included the migration of all “Designer Shops”
In 2019 we did a major release that migrated everyone into a completely redesigned User Area (also known as Partner Area)
Both scenarios have been widely communicated, there´s beed several Newsletters, a couple of Blog Posts and I believe, hundreds of conversations in our official Forums regards the impact of selling with spreadshirt or spreadshop.
Here´s what happend, while you´ve been away:
If you did not follow our communication channels, you were still able to see the announcements within the User Area Dashboard. If you haven’t logged in or opted-out of our Newsletter System, we were legally unable to reach out to your inbox in any way.
If you want to restart your Shop Owner life, feel free to try out the Partner Area and create some new products within. 
Wow, sounds like I missed a lot!
So because I opted out of reading the Newsletter and Blog posts, they never contacted me to tell me of such an important change? That’s sad. Most websites will send you important account changes directly to your email, not rely on message boards. For instance, I still receive emails saying when things sold from my shop.
And that still doesn’t explain why all my products disappeared. By my understanding, anyone who didn’t migrate manually was migrated automatically…so why didn’t my stuff migrate?
Because you did nothing. There was no need to migrate reams of shops with no activity. So there was a period before the migration where you had to save/reupload your designs for saying hello to the migration)
That period is over. Your time travel was too long. Check the flux capacitor and go back 2 years or reupload your stuff.
We did contact you for Terms and condition changes. How else should we contact your if you don’t read your mails. Call our over 100.000 partners? 
Good thing though is that the new interface is so much easier to use and it’s also much quicke to upload designs, create products and style your shop.
Feel free to watch this for a little intro:
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