I had contacted to Google few days ago.
thank you very much for important info. so you didnt have the ordinary footer thats incorporated in all our shops, i think all info google mentions is in the shops footer right?
secure checkout is that equal to having the LOCK icon before our shops URL (i dont see the http/https on my embedded shop on my own domain but i see the lock)?
Pankaj Choudhary
DOB 01/01/1978 / MALE
Address:
bhumihara post-parmanandpur thana-
Shambhuganj Parmanpur Banka
Bihar 813207
I think all of us are having issues with Google Merchant Center.
I’ve received the same suspension over the very same reasons.
The links in the header and footer for such things as:
Contact information (at least a phone or email)
Secure Checkout (https:#)
Refund and Return policy
Billing Terms and conditions
The links in the current header and footer of our shops are not reflecting our shop’s URLs but
Spreadshirt’s url (https://www.spreadshirt.com/) for those links concerning those policies such as “returns and refunds” and they are stating that the 3rd party url’s are not allowed as per Google Merchant
Center’s policy.
Example:
Current link for refund and returns in the footer are under “HELP”
https://service.spreadshirt.com/hc/en-us/?shop_name=luckycontestant&shop_id=100124654&platform=na
*On that page is a direct link to refunds and returns
https://service.spreadshirt.com/hc/en-us/articles/115000984869
What Google Merchant Center is requesting that the link is not transparent enough and should
state clearly “Returns and Refunds” policy on the header and footer and the link should use our shop’s url.
Note from GMC:**The link to the Return and Refund policy needs to be on the header/footer of your website so that it is clearly visible to the customers.
Is there a way under “SHOP SETTINGS” > “ADVANCE” we can add the html header and footer the links Google Merchant Center is requesting.
most of my products are now approved
Hi all
We have made a release today which I hope will help resolve the issues with products being disaproved due to images not being crawled.
Initial tests show that Facebook is able to retrieve all images now, and things are much improved in GMC.
I see @BabyLama has seen an improvement already which is great news.
We will keep testing and I will confirm here once I’m happy the issue is resolved.
Hi there, could can you please send exact temlate for refund and returns police and also billing terms and conditions?
can you please send exact temlate for refund and returns police and also billing terms and conditions?
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