File size for NorthAmerica/USA site

Hi.
I have an account on the European sites and I’ve just created a new account on the USA page.
Well, I uploaded some designs and I noticed that caps / hats are not available for my designs while for the Italian/European everything works correctly.

What re the file size for caps/ hats? I tried to find that info on web but … nothing appear, only for posters :slight_smile:

Thank you.

Giuseppe

We don’t have the exact same printing fleet on both contintents so that can have an influence :confused: which filetype did you use for the two platforms?

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Hi.

This is the Design ID: 147319285
On spreadshirt.it the design is valid and it’s shown on caps/hats but on the spreadshirt.com that’s not suitable. The file for the design is the same :slight_smile:

ciao,
Giuseppe

The different printers support different filetypes. Which filetype is it?

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It’s a PNG.
I suppose now American printers requires vector file, isn’t it? :slight_smile:

Yeah, for caps & hats you need to use a vector file :slight_smile: If Flex-printing is suitable, check the requirements: