Can't view US shop

In the past I have been able to view my shop in all languages (& currencies) by simply clicking the Change Language button at the bottom of the page. This is useful because I sell in Canada, the US and Australia.
Today I needed to send a link to something in the US shop to someone in the US but when I choose United States it automatically reverts to Canada (English).

If I change the address in my browser from “.ca” to “.com” It still reverts to the .ca page.

I can’t reproduce the described behavior. Try to use another browser. Probably your browser saves your initial settings but with another browser you shouldn’t be seing these issues :slight_smile:

Please also make sure to use the language switcher at the bottom of your shop in the footer

And this morning when I try to use my shortcut to https://shop.spreadshirt.com/sidecarbob/ it opened the .com page and asked me whether I wanted to visit the US or Canadian store like it normally does.

I don’t think it is a browser problem because it would let me change between the English Canadian, Australian and French Canadian pages but not the US page.

I think I may have found the problem: When I use the link to the US shop a window opens asking whether I would like to visit the Canadian shop or stay in the US shop (I believe this is part of Spreadshirt’s website, not something the browser does). When I use a link to the Australian (.com.au) page the same thing happens.
If I click the button in that window to stay in the US (or Australian) shop it lets me change back & forth between them using the Change Language button at the bottom BUT if I click the button in that window to go to the Canadian shop it redirects me to the Canadian shop instead of letting me change to the other one when I use the Change Language button or I close the page and re-open it.

It has to do with your browser settings :slight_smile: so we make sure you’re always on the correct URL!
But glad to hear that you solved the issue!

I have the same problem. But no option to change language/currency. The currency shows as CAD for US and Canadian visitors. I tested this using a US proxy IP to view the store from the US while in Canada. And there does not appear to be any way to change the language/currency in the footer - see the attached image. NOTE I’m using an embed code to display the site.

I haven’t solved the problem. I have merely identified it.

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