Can't open designer

English Spreadshop
#1

I can’t open the designer in my EU account. When I click the “new product” button, it disappears and the text field for product name and the link for closing the designer opens. But the designer itself does not open.

I can open the designer in my US account, so I doubt the problem is on my end.

Screenshot-2018-3-28 Mina produkter Spreadshirt
Screenshot-2018-3-28 Mina produkter Spreadshirt800×284 10.6 KB

#2

Hiya, we’ve updated the Conformat and seems like it has resulted in a few bugs for some users!

What I need from you now would be:

  • User ID
  • Which OS & version
  • Which browser & version
  • Which domain account is in question? .de / .net / .co.uk / .se or something else?

Thanks!

#3

User ID:
1154946

OS:
Windows 10

Browser:
Firefox 59.0.2
Microsoft Edge 41.16299.248.0
Google Chrome 65.0.3325.181

Domain account:
.se

#4

Thanks! I’ll let you know as soon as I have some info.

#5

Hmm - feedback right now: it should work again now. Is this the case?

#6

Yes, it seems to work now.

Thank you!

:+1:

#7

Good to hear! Thanks for bringing this to our attention. Glad påsk! :hatching_chick:

1 Like
#8

Glad påsk to you too! :smiley: