Bug in designtool?

English Spreadshop
#1

Hello. We’re have some issues in our shop
https://shop.spreadshirt.net/fourthreetwo/

When we (and our customers) wants to add a design to a t-shirt, we dont have all our shop designs to choose from. And the options is different from one country to another.

-Same procedure, but different options.
Create Tool > Design > Shop Design

we’ve tried different browsers like Chrome and Firefox, both mobile and desktop and its all the same.

Is this a known issue?
Cheers

#2

All 5 available shop designs

432%20shop%20all%20designs
432%20shop%20all%20designs1394×808 225 KB

#3

Only one design available when you want to add extra designs in the Danish shop

432%20shop%20DK
432%20shop%20DK1394×808 315 KB

#4

Only two designs available when you want to add extra designs in the German shop

432%20shop%20Germany
432%20shop%20Germany1394×808 149 KB

#5

Only four designs available when you want to add extra designs in the UK and European shop

432%20shop%20UK
432%20shop%20UK1394×808 198 KB

#6

No designs available when you want to add extra designs in the Polish shop

432%20shop%20Poland
432%20shop%20Poland1394×808 320 KB

#7

Its a frustrating issue, and we hope it can get fixed.

Cheers from Denmark :smiley:

#8

This is a bug that I have reported and I will hopefully let you know in the next couple of hours when this will be fixed. Thanks for your patience!

#9

Thank you for your fast reply Lena :slight_smile:

btw, i havent checked all countries, only the ones i made screenshot of.

Cheers

#10

Yeah, no worries. Our developers will do that. The screenshots you sent are already enough to see that this is a bug. So thank you for your efforts!